An independent study in Uzbekistan assessed the customer journey for the Microloan product in mobile banking apps. The analysis covered three key stages: registration, first login, and applying for a microloan.

Based on the results, Ipoteka Bank OTP Group took third place, offering a simple and user-friendly process.
Key highlights include:
- Quick registration and loan application;
- Application submission and approval in just 1 minute;
- Repeat applications take only 10 seconds;
- Flexible interest rates starting from 24%, among the lowest on the market.

These results show that Ipoteka Bank OTP Group is actively enhancing its digital services, making microloan applications fast, easy, and convenient for users.

https://fincg.ru/microloans.html