Posted by: 18 july, 2025
Tashkent, July 18th 2025 – Ipoteka Bank OTP Group received two prestigious Euromoney Awards for Excellence 2025 during the ceremony in London on the evening of July 17th:
- Uzbekistan's Best Bank for Consumers
- Uzbekistan's Best Bank for ESG
These accolades recognize Ipoteka Bank’s strong commitment to innovation, customer-centricity, and sustainable development within Uzbekistan’s financial sector.
Over the past year, Ipoteka Bank has achieved significant milestones in transforming the customer experience. The bank launched several innovative products tailored to the needs of diverse customer segments, enhanced user journeys in its mobile application, and redesigned branch services to make banking more intuitive and accessible. This is part of a broader strategy to continuously raise service quality and exceed customer expectations.
In the ESG sphere, Ipoteka Bank has made meaningful strides with its green lending programs, aimed at supporting environmentally responsible projects and businesses. Additionally, the bank has implemented initiatives to reduce its carbon footprint, demonstrating leadership in sustainable banking practices in Uzbekistan. Recognizing the growing importance of ESG principles in the global financial landscape, Ipoteka Bank is committed to further enhancing its sustainable approach across all areas of its operations.
OTP Group as a whole received recognition in 16 categories. In particular, OTP Group was named Central and East European’s Best Bank for Consumers. The awards reflect not only strong financial performance, but also our commitment to innovation, digital transformation, sustainability, and customer experience.
‘OTP Group, serving 17 million customers in 11 countries, drives innovation through AI-powered, customer-centric solutions. Our regional strength enables cross-border collaboration, while advanced fraud prevention and digital tools ensure secure, personalized experiences. We’re shaping the future of banking with scalable technologies tailored to local needs’,said Péter Csányi, CEO of OTP Bank.
‘We are proud to see Ipoteka Bank’s efforts recognized on the international stage. These awards reflect our dedication to shaping a modern, inclusive, and sustainable financial ecosystem in Uzbekistan. Our priority has always been to care for our customers and to create solutions that not only meet their needs but also contribute to the long-term prosperity of our communities’, said Sandro Rtveladze, CEO of Ipoteka Bank OTP Group.
These recognitions reaffirm Ipoteka Bank’s position as a driving force in the modernization of Uzbekistan’s banking sector and its commitment to global best practices.
