On the Protection of Personal Data
09.02.2026

On the Protection of Personal Data

2053

Ipoteka Bank OTP Group reminds customers of the importance of protecting personal and financial data in the context of the active development of digital services and online transactions.

The Bank’s experts note that following basic cyber hygiene rules significantly helps reduce the risk of fraud.

It is recommended to:
— regularly change passwords for OneID and other government services;
— never disclose SMS codes, passwords, or PIN codes over the phone or via messages, even if the caller already has your personal information.

Important:
The Bank never requests confidential customer information by phone, through messengers, or via SMS.

A simple security rule:
if you are being rushed to make a decision or asked to disclose personal information, it is fraud.

Protect your data and use digital services safely with Ipoteka Bank OTP Group. 



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